Ov98 Terms and Conditions — Malaysia Platform User Guide

Welcome to ov98, an online entertainment platform operating under the brand name ov98 ("Platform", "we", "ov98"). This Terms and Conditions document ("Terms") constitutes a legally binding agreement between you as a user ("User", "you") and ov98.

By accessing, registering, or using any part of the ov98 platform — whether via the website, mobile app, or any other interface provided by ov98 — you explicitly and unconditionally agree to be bound by these Terms and all policies referenced herein, including the ov98 Privacy Policy and Responsible Gaming Policy.

Ov98 reserves the right to update, amend, or replace any part of these Terms at any time. Users will be notified of material changes via in-platform notifications or their registered email. It is the user's responsibility to review these Terms periodically.

To use the ov98 platform, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age at the time of registration.
• Having full legal capacity to enter into binding contracts.
• Not prohibited by the laws of your country or region of residence from using online gambling platforms.
• Acting on your own behalf and not on behalf of any third party.
• Not previously suspended or permanently banned from the ov98 platform.

Users are solely responsible for ensuring that their use of the ov98 platform complies with all applicable laws and regulations in their jurisdiction. ov98 is not liable for any breach of local laws by users.

Each user is only permitted to hold one (1) account registered on the ov98 platform. Ownership of multiple accounts by the same user is strictly prohibited and will result in the closure of all associated accounts along with forfeiture of any existing balances and wins.

During registration, users are required to provide accurate, current, and complete information. The information to be provided includes:

• Full name as shown on your identity card or passport.
• A valid date of birth for age verification purposes.
• An active email address used solely by you.
• A valid mobile number registered in your name.

Ov98 uses a Know Your Customer (KYC) process to verify user identities. The KYC process may require you to submit a copy of your identification document and other supporting documents before your first withdrawal is processed, or at any time deemed necessary by ov98.

Users are responsible for keeping their ov98 account password and login details confidential. ov98 will not be held liable for any losses arising from a user's failure to safeguard their account information.

All financial transactions on the ov98 platform are processed through secure, integrated payment channels. Users are responsible for ensuring all transaction details are accurate before confirming any deposit or withdrawal request.

Regarding deposits:

• The minimum deposit amount depends on your chosen payment method.
• Deposited funds must be used for wagering activity before a withdrawal can be processed — subject to the applicable wagering requirements.
• Ov98 reserves the right to decline or reverse deposits suspected of originating from fraudulent activity or unauthorized sources.

Regarding withdrawals:

• Withdrawal requests will be processed within the timeframe set by ov98 — typically within 1–3 business days depending on the payment method.
• Withdrawals may only be made to a verified account held in the same name as your ov98 account.
• Ov98 reserves the right to request additional verification before processing withdrawals that exceed certain limits.
• Any suspected withdrawal attempt linked to money laundering will be reported to the relevant authorities.

Ov98 offers various types of bonuses and promotions to users from time to time. Each bonus and promotion is subject to specific terms and rules set at the time of the offer. General conditions applicable to all ov98 bonuses include:

• Each bonus has wagering requirements that must be met before winnings from bonus funds can be withdrawn.
• Bonuses may only be claimed once per user, household, IP address, device, or payment method, unless otherwise stated.
• Ov98 reserves the right to withdraw or cancel any bonus if a user is found to have violated these Terms or exploited the bonus system.
• Bonus expiry dates will be stated in the relevant promotional terms. Unused bonuses after the expiry date will be automatically forfeited.

All games available on the ov98 platform use a certified random number generator (RNG) to ensure genuine fairness and randomness in every game outcome. ov98 cannot and will not manipulate game results to benefit or disadvantage any individual user.

For sports and e-sports betting, all bet outcomes are based on official results announced by the relevant event governing body. In the event of a dispute over a result, ov98 reserves the right to freeze payouts until the official result is confirmed.

In the event of a technical failure during a game session that affects the integrity of the game, ov98 reserves the right to void the relevant bets and return the stakes to the user. Wins resulting from a technical failure or system error will not be considered valid and will not be paid out.

The following activities are strictly prohibited on the ov98 platform and may result in immediate account closure, balance forfeiture, and appropriate legal action:

• Registering or using multiple accounts.
• Using any automated software, bots, or other tools to access or operate the ov98 platform.
• Engaging in any form of financial fraud, including the unauthorised use of credit cards or bank accounts.
• Any attempt to hack, disrupt, or damage the infrastructure or security of the ov98 platform.
• Providing false or misleading information during registration or the KYC process.
• Colluding with other players to manipulate games or the bonus system.
• Using the ov98 platform for money laundering or any other unlawful financial activity.

Ov98 reserves the right to suspend or close a user's account at any time without prior notice if there is reasonable cause to believe that the user has violated these Terms, engaged in fraudulent activity, or if account closure is necessary to protect the security of the platform or other users.

Users may also request to close their own account at any time by contacting the ov98 support team. In the case of voluntary closure, any available balance (after deducting bonuses that have not yet met their wagering requirements) will be returned to the user via the original payment method.

Ov98 provides the platform on an "as is" and "as available" basis. While ov98 strives to keep the platform running smoothly at all times, we make no guarantee that the service will always be available without interruption, errors, or technical faults.

Ov98 shall not be liable for:

• Financial losses arising from a user's betting activity on the platform.
• Indirect or consequential losses arising from use of the platform.
• Service disruptions caused by factors beyond ov98's control, such as natural disasters, internet outages, or third-party actions.
• Actions or omissions by third-party service providers used by the ov98 platform.

The collection, use, and protection of users' personal data by ov98 is governed by the ov98 Privacy Policy, which forms part of these Terms. By using the ov98 platform, you agree to the terms of that Privacy Policy.

In summary, ov98 collects user data necessary for platform operations, identity verification, fraud prevention, and regulatory compliance. User data is not sold or shared with third parties for marketing purposes without user consent. All data is stored securely using 256-bit SSL encryption.

Ov98 is committed to responsible gaming principles. We provide a range of tools to help users manage their wagering activity, including daily or weekly deposit limits, wagering limits, loss limits, self-exclusion options, and temporary or permanent account closure.

If you feel that gambling is beginning to affect your daily life, finances, or relationships, we encourage you to use the tools available or contact the ov98 support team for assistance. ov98 works with problem gambling support organisations to help users in need.

Ov98 reserves the right to amend, update, or replace these Terms at any time with or without prior notice, subject to minimum notice requirements stipulated by applicable law. The latest version of the Terms will always be available on the ov98 website with the most recent amendment date indicated at the top of the document.

Ov98 also reserves the right to terminate, suspend, or modify any part of the platform's services at any time for technical, legal, or commercial reasons. In the event of a full platform termination, ov98 will provide reasonable notice to users and ensure all valid balances are returned to the relevant users.

These Terms are governed by and interpreted in accordance with applicable laws. Any dispute arising from or in connection with these Terms will be resolved through processes established by ov98, including arbitration or mediation where deemed appropriate.